Rodents, roaches, sewage: Restaurant closures, inspections in San Bernardino County, April 1-7

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Here are the restaurants and other food facilities that San Bernardino County health inspectors temporarily shut down because of imminent health hazards between April 1 and 7, 2022. If no reopening date is mentioned, the agency had not listed that facility as reopened as of this publication.

Sushi VIP, 9513 Central Ave. Suite B-C, Montclair

  • Closed: April 6
  • Grade: 70/C
  • Reason: Overflowing sewage. Two floor sinks at the sushi bar were clogged and overflowing. That was one of four critical violations. Seven containers of seafood in a refrigerator and a styrofoam icebox were at unsafe temperatures. There were two moldy yams and a rotten jalapeno in a refrigerator. And there was mold in the ice machine (not touching ice). Among the 10 other violations, the inspector found three dead cockroaches by the water heater but said a thorough inspection showed no evidence of an active infestation.

The Mountain Cafe, 42164 Moonridge Road, Big Bear Lake

  • Closed: April 6
  • Grade: Not graded (most recent was 90/A on Feb. 17)
  • Reason: Rodent infestation. An inspector had visited Feb. 17  in response to a complaint about rodents, and found new and old droppings in three locations in the restaurant. A follow-up was supposed to be conducted on or after Feb. 24. When that visit happened April 6, the inspector found a large amount of rodent droppings in multiple areas, including on lids of bulk food containers; behind cooking equipment, the ice machine and the dishwashing sink; and on the floor in front of the walk-in cooler.

El Torito, 118 E. Hospitality Lane, San Bernardino

  • Closed: April 5
  • Grade: 85/B
  • Reason: Cockroach infestation. The inspector saw five live roaches — one was seen crawling into a bag of onions (which were discarded), one was in the tortilla storage area and three were on the floor. There was also a dead roach on a serving table next to the soup heater and “excessive” dead roaches all over the floor and on sticky traps. The inspector returned the next day after the restaurant received pest control service, but saw another half-dozen live roaches and kept the restaurant closed.

Cuca’s Mexican Restaurant, 3644 E. Highland Ave., San Bernardino

  • Closed: April 4
  • Grade: 79/C
  • Reason: No hot water. The manager said the water heater had been going on and off and they were waiting for new parts. There were nine other violations, one of which was marked as critical: Two employees didn’t wash hands. (There also was no soap at the kitchen handwashing sink.)
  • Reopened: April 6 after a new water heater was installed

Concession stand at AMC Theatres Victoria Gardens 12, 12600 N. Mainstreet, Rancho Cucamonga

  • Closed: April 4
  • Grade: 90/A
  • Reason: No hot water. An inspector visited in response to a complaint that the theater didn’t have hot water on March 31. The operator said the water heater hadn’t been functioning for two days.
  • Reopened: April 6 after hot water was restored

Non-closure inspections of note

Here are selected inspections at facilities that weren’t closed but had other significant issues.

Ozen, at 6417 Haven Ave. Suite 120 in Rancho Cucamonga, was inspected April 6 and received a grade of 72/C with two critical violations. The sushi chef wasn’t washing hands, and there was a moldy tomato in the fridge. Among the 12 other violations, employees didn’t know proper cooking, reheating or hot holding temperatures, cooked chicken wasn’t being kept hot enough and frozen fish wasn’t being thawed safely.

Dona Timos Mex Grill, at 8836 Sierra Ave. in Fontana, was inspected April 5 in response to a foodborne illness complaint. It received a grade of 77/C with three critical violations. Numerous items in one refrigerator were at unsafe temperatures. There was green mold on churros, butter and two containers of cream cheese. And there was mold in the ice machine (not touching ice) and soda machine nozzles. Among the seven other violations, there were dry rodent droppings in a storage room and the women’s restroom (but the inspector found no sign of an active infestation), the cook didn’t know the correct cooking temperature for chicken or fish or proper reheating temperatures, and an employee didn’t know the sanitizing process for dishes. Almost 90 pounds of food had to be thrown away. The restaurant’s last graded inspection, in August 2020, resulted in a grade of 82/B and a six-day closure from a cockroach infestation.

Los Alazanes Mexican Food, at 12153 Mariposa Road in Victorville, was inspected April 4 and received a grade of 82/B with two critical violations. Containers of cooked chicken and pork, 20 pounds each, were at unsafe temperatures in a refrigerator and had to be thrown away. Also, there were several issues related to unclean food-contact surfaces, including that an employee wiped off a spatula with a dirty towel before using it on the grill. This was the restaurant’s second B grade since 2018.

Super Chili Burgers, at 6090 Riverside Drive in Chino, was inspected April 4 and received a grade of 88/B with one critical violation. Containers of soup hadn’t been reheated sufficiently. Among the eight other violations, the refrigerators and hood system were excessively dirty, and the grade card from the restaurant’s last inspection — an 84/B in September 2020 — was not on display as required. The owner said it was taken down to clean the window.

Dollar Plus Mart, at 1357 Kendall Drive Suite 18 in San Bernardino, was inspected March 31 and received a grade of 87/B with two critical violations. The inspector found several dry rodent droppings, and a bag of lentils on the customer shelves had been chewed through. The person in charge was not able to show invoices from a pest control service and said they provide their own traps and vermin proofing. The inspector returned April 6 and found that pest control had visited and the facility had cleaned most of the droppings, but there were still some under the chips rack, on the diaper/wipes shelf, under soda crates and behind the ATMs. Another follow-up was planned.

Updates from past weeks

Panda Wok, at 562 W. Holt Blvd. Suite G in Ontario, which had been closed March 22-23 because of a cockroach infestation and then was shut down again March 29 for the same reason, was permitted to reopen again March 31. Pest control had visited twice more, noting roach activity both times, but the inspector did not see any in the facility. Another follow-up was planned.

About this list

This list is published online on Fridays. Any updates as restaurants are reopened will be included in next week’s list.

All food facilities in the county are routinely inspected to ensure they meet health codes. A facility loses four points for each critical violation and one to three points for minor violations. An A grade (90 to 100 points) is considered “generally superior,” a B grade (80 to 89) is “generally acceptable” and a C grade (70 to 79) is “generally unacceptable” and requires a follow-up inspection. A facility will be temporarily closed if it scores below 70 or has a critical violation that can’t be corrected immediately.

For more information on inspections of these or any restaurants in San Bernardino County, visit To file a health complaint, go to or call 800-442-2283.

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